Shipping and Pickup Policy

1. Delivery availability BakeIt3D dispatches from Pune, Maharashtra, India. The website, checkout or a written quotation will show whether delivery is available to an address. International delivery is offered only when checkout or an accepted written quotation explicitly confirms the destination, carrier method, price and any special conditions. A general reference to worldwide service does not guarantee service to every country or postal code. 2. Production time and dispatch Most products are made to order. The time shown on a product page is the estimated production or dispatch window, not a guaranteed delivery date. Personalized, custom, electronic, large or multi-part work may need longer. Production normally begins after payment and after all required customization files, dimensions and approvals are received. 3. Delivery charges and transit Available methods and delivery charges are shown at checkout or in the quotation before payment. Transit time starts after carrier handover and is additional to production time. Carrier scans, estimated arrival dates and tracking events are controlled by the carrier and may be delayed by weather, congestion, address checks, customs, public holidays or other events outside our reasonable control. 4. Address and recipient responsibility Provide a complete deliverable address, correct PIN or postal code and reachable mobile number. Contact us immediately if a correction is needed. An address may not be changeable after dispatch. Additional carrier charges caused by an incorrect address, refusal, repeated failed delivery or unclaimed parcel may be payable before re-dispatch. 5. Tracking and delivery When tracking is available, it appears through the order-tracking page or an order communication. Delivery may require OTP, signature or identity confirmation. A parcel recorded as delivered should be checked with household members, reception and the carrier before reporting it missing. 6. Damage or shortage in transit Inspect the package promptly. If it arrives damaged, incomplete or with the wrong item, keep the product and packaging and contact us within 48 hours of delivery with the order reference, clear photographs and, where available, an unboxing video. This evidence helps us validate the issue with the carrier and arrange the appropriate replacement, repair or refund. 7. Pickup Studio pickup is available only when checkout or a written order confirmation offers it and provides the collection location and hours. Wait for a ready-for-pickup message before travelling. Bring the order reference and any requested identity or OTP confirmation. Orders not collected within the stated period may require a new appointment or delivery charge. 8. Customs and international charges For an international order, the recipient is responsible for accurate import information and for duties, taxes, brokerage or local charges unless the quotation expressly includes them. Customs decisions and delays are outside BakeIt3D's control. We will not dispatch an item to a destination where the product or material is known to be prohibited. For questions or requests under this policy, call or WhatsApp BakeIt3D at +91 91757 10943.