Frequently asked questions

COD appears at checkout only when every item, your PIN code and the order total qualify.

Start with a model, images/sketches, or just an idea. We review every request manually and send a quotation — there is no instant automatic pricing.

Products marked 'Personalizable' offer options like colour, text, size or your own photo, configured by our team per product.

We currently deliver across Pune in selected PIN codes, with fees and free-delivery thresholds shown at checkout. Pickup is also available.

STL, 3MF, OBJ, STEP/STP, common image formats and documents. Files stay private and are scanned before our team opens them.

PLA, PETG, ABS, TPU and approved reinforced materials. See the Materials Guide for where each one fits best.

Browse the shop, personalize if you like, and check out — no account needed. You will get an order reference and tracking link after payment.

Yes. Guest checkout is fully supported. You can create an account later and attach past orders after verifying your email and mobile.

UPI, cards and net banking via our payment partner, plus Cash on Delivery for eligible orders.

Yes — choose pickup at checkout. You will be notified when your order is ready, with the address and hours.

Each product shows an estimate (typically 1–8 days). Custom work gets a production window in your quotation.

See the Refund & Return policy. Personalized and custom work has special terms, which are always shown before you pay.

Reach us on WhatsApp, email or phone — details are on every quotation, invoice and the contact section.